In Jon Gertner's article "True Innovation," he introduces the innovative process and products at Bell Labs and states several main elements of of Mervin Keely's approach to creativity. Firstly, the author introduces the background of innovation in America and then concentrates on Bell Labs. Then, several elements which are responsible for the culture of innovation are stated, including fostering a busy exchange of ideas, being architectural, pursuing aspiration, being organizational, creating an atmosphere of freedom, trusting people to create and giving researchers enough time. Lastly, the author discusses that what contemporary innovation should be.
In my opinion, I actually believe that the way Bell Lab works is good for a business. Because Mr.Kelly and his colleagues at Bell Labs created millions of jobs and a long-lasting platform for society's wealth and well-being. Besides seeking profits, in the process they created not only new products but entirely new and lucrative industries. So whatever from the point of profits or social welfare, I think it is good for a business.
I really agree with the method that being organizational Mr.Kelly used to push ahead. When all members in a team are restrained to be organized and to follow a common rule, the team can work efficiently. Because everyone can share the same benefits or losses.
I think that in service business this philosophy would work as well. Even though in a small-scale operated restaurant, all the services must be organizational. For example, the uniforms of the stuff must be same, the work assignment must be reasonable and the management must obtain the public faith.
In conclusion, I think the innovation philosophy of Mr.Kelly is useful in many kinds of business.
So, do you mean that you think it would work well in a restaurant or not?
ReplyDeleteYes. I think that being organizational is necessary in service business such as in a restaurant.
ReplyDeleteYes. I think that being organizational is necessary in service business such as in a restaurant.
ReplyDeleteOrganizational may not mean that the uniforms of staff must be the same. In Zuckerberg's company, his employees can wear whatever they want but the whole company is still well-organized.
ReplyDelete